![]() ![]() You all keep labeling these questions as solved but they are not. Its an OS drive for services and utilities. Useless space wasted on expensive server drives where the program will never be run. This is absurd for CPA's trying to manage way more than one or two file from a file server. No previous versions will go into Multi user mode when the 64-bit DB32 Data base manager is installed. In order to get the 64 bit Data base manager you have to install the whole GD program along with the data base manager in order to install the 64 bit Quick Books data base manager DB32 (64-bit).Īfter this the only version year that works to go into multi user mode is 2022. Second, The new 2022 software is also 64 bit version where all previous versions were 32 bit. The first glaring issue I see is that if you attempt to only install the 2022 data base manager DB32, it installs in 32bit even though its a 64 bit installer and It doesn't work at all for any version year. I have tested this 9 ways to Friday now listen to your "Tech Support" breath in my ear with no answers on Multiple phone calls never being told that ONLY the 2022 version will work with the 2022 Data base manager. So why does multi-user only work for 2022 program and not any previous versions of QuickBooks desktop? Just leave a comment below and I'll get back to you. If you need to take care of other things in QuickBooks, I'm with you every step of the way. To learn more about multi-user mode, here's an article you can refer to for more details about hosting your company data in multi-user mode in QuickBooks Desktop. See our support hours and types for more details about this one. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. ![]() ![]() They'll pull up your account in a secure environment and add you to the list of affected users. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-63789. To ensure you'll get an update about the resolution status, I'd suggest contacting our Technical Support Team. If the QuickBooks Server Manager version 2022 is nowhere to be found after uninstalling the prior version, just perform a manual clean install on QuickBooks 2022 to fix it. While we're still fixing this issue, we can try uninstalling the version installed on the server computer as a workaround. Rest assured, our product engineers are working together on a permanent fix on this issue. This is caused by the missing Database Server Manager. We currently have an ongoing issue with multi-user errors after upgrading to QuickBooks Desktop 2022. Thanks for checking in with us, ryannguyen. ![]()
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